AmcoGiffen

Case study AmcoGiffen

Power Apps Foundation Plus: Your Complete Solution for Building and Scaling Custom Apps

Power Apps Foundation Plus provides a comprehensive start-to-finish solution for building custom apps with Microsoft Power Apps. The program includes an initial discovery call, three days of tailored training, and ongoing support to ensure your team successfully develops, implements, and scales impactful business applications.


The client

AmcoGiffen is a leading partner in the design and delivery of innovative and complex multi-disciplinary engineering, construction, and maintenance services across the transport, energy, and environmental sectors. Known for its commitment to excellence, AmcoGiffen sought to enhance its reporting processes for weekend works to improve efficiency and accuracy.

The project

AmcoGiffen aimed to automate their weekend works reporting process, which had been manually handled using Excel spreadsheets and emails. They required a solution that could streamline their reporting and reduce reliance on manual input, while also equipping their team with the skills to manage the new system independently.

The solution

CRM Knowledge proposed a comprehensive training program focused on Microsoft Power Apps, designed to both educate and empower AmcoGiffen’s team. The program included a detailed three-day training course tailored to their needs, covering essential aspects of Power Apps, Dataverse, and app development.

The process began with an initial discovery call to assess AmcoGiffen’s specific requirements and goals. Over the course of three days, the CRM Knowledge team provided hands-on training, starting with foundational concepts and progressing to advanced techniques. This approach ensured that AmcoGiffen’s team was well-prepared to build and implement custom Power Apps solutions.

The training included:

  • Day 1: Introduction to Power Apps, Dataverse, and foundational concepts.
  • Day 2: Advanced techniques for model-driven and canvas apps, business process flows, and custom forms.
  • Day 3: Hands-on experience with Power Query, Power Automate, and Power BI integration.

Following the training, CRM Knowledge offered ongoing support to address any questions and ensure successful implementation of the new systems.

The tailored training enabled AmcoGiffen to automate their reporting processes efficiently, reducing their reliance on external solutions. Their team gained the necessary skills to develop and manage their own Power Apps, leading to increased independence and improved operational efficiency.

Daniel Tiley, a key contact at AmcoGiffen, shared: “Thanks to CRM Knowledge’s tailored training, we now possess the skills and knowledge to automate our processes using our own custom Power Apps. The hands-on approach and expert guidance provided by Peter and Josh empowered our team to independently develop and manage our applications, reducing our reliance on external solutions. We highly recommend CRM Knowledge to any organisation looking to leverage the power of Microsoft Dynamics and Power Apps for their business needs."