Mastering CRM

Mastering CRM: All courses

Time-effective CRM training.

Ready-made courses, focused on specific CRM topics.

Why go Masterclass series?

Service CRM training

Courses specifically designed for those who work in a service or customer-facing role and use Microsoft Dynamics 365 as a part of their job.


Think customer first

Audience: Power user User
Fee: £195 per person

Half-day online coaching session


Using Customer Service processes for Customer Case Management

Audience: Power user User
Fee: £195 per person

3-hour online coaching session