Mastering CRM

Mastering CRM: All courses

Time-effective CRM training.

Ready-made courses, focused on specific CRM topics.

Why go Masterclass series?

Service CRM training

Courses specifically designed for those who work in a service or customer-facing role and use Microsoft Dynamics 365 as a part of their job.


Think customer first

Audience: Power user User
Fee: £94.80 per person

3 hour online coaching session


Using D365 Customer Service processes for Case and Service Management

Audience: Power user User
Fee: £94.80 per person

3-hour online coaching session