Elevate Your Business with ClickDimensions and PowerPack

Implementation of PowerPack

• Day 1 Scoping Day

Our journey with PowerPack begins with a comprehensive scoping day. We understand that your business has unique needs and requirements, so our expert team will work closely with you to identify the priority areas that need immediate attention. Together, we will develop a tailored plan that aligns PowerPack with your specific goals, ensuring that the implementation process is efficient and effective.

• Day 2, 3 and 4 Configuration Days

During these intensive configuration days, our dedicated team will work hand-in-hand with you to configure the Power Pack solution according to your business requirements. We believe in the power of customisation, which is why we meticulously tailor the platform to fit your organisation's unique workflows and processes. By leveraging our deep understanding of PowerPack, we ensure that your solution aligns perfectly with your vision, empowering your business to thrive.

• Day 5 Testing Day

Quality assurance is at the core of our implementation process. On day 5, our skilled professionals conduct rigorous testing to ensure that the solution is robust, reliable, and meets your expectations. We leave no stone unturned to identify and resolve any issues, guaranteeing a smooth and seamless experience when you go live with PowerPack.

• Day 6 Training Day

Adopting new technology is not just about implementation; it's also about empowering your team to utilise it to its fullest potential. On day 6, we provide comprehensive training sessions to equip your staff with the knowledge and skills they need to leverage PowerPack effectively. Our experienced trainers will guide your team through best practices, tips, and tricks, enabling them to hit the ground running and drive maximum value from the solution.

• Day 7 Go Live Day

The much-awaited go live day marks the culmination of the implementation process. On this day, our support team will be by your side, ensuring a smooth transition and offering real-time assistance as you embrace PowerPack. We understand that change can be daunting, but with our expertise and support, your organisation will experience minimal disruptions and maximise the benefits of your new solution.

Our Ongoing Support Service

A minimum of 10 hours each month at our best rate per hour, with a minimum 12-month contract. Benefit from consistent support to ensure your solution stays optimised long after implementation.

1. Collaborative Strategy Sessions:

• Bridge the gap between marketing and sales teams with collaborative strategy sessions to ensure they work together seamlessly.

2. Monthly Training:

• Access monthly training sessions, available live or recorded in a modular style, to keep your team updated on the latest strategies and features.

3. Health Check

• We conduct monthly health checks on the app and system to ensure everything is running smoothly.

4. Configuration Changes:

• Adapt the system as needed with configuration changes to match your evolving business needs.

5. Monthly Tips and Tricks:

• Stay informed with our handy monthly newsletter, featuring tips and tricks to make the most of PowerPack.

6. Process Mapping:

• We help you map out efficient processes, ensuring a streamlined workflow.

7. Email Optimisation:

• Receive support on reducing unsubscribes, minimising bounces, and improving engagement through A/B testing and optimisation.

8. Segmentation and Marketing Lists:

• Gain expert advice on segmentation, subscription lists, and marketing lists for more effective targeting.

9. Data Management Automation:

• Implement data management automation best practices to maintain a clean and efficient CRM system.

10. Yearly Recap:

• Our annual review summarises your performance, achievements, and sets goals for the upcoming year.

With CRM Knowledge and PowerPack, you're not just getting a product; you're gaining a dedicated partner committed to your long-term success. We ensure that your CRM solution evolves with your business, keeps your teams aligned, and continues to drive your success year after year.

If you're ready to elevate your CRM experience, unlock the full potential of your customer relationships with PowerPack, and have ongoing support that ensures your business's growth, get in touch with us today. We're here to help you take your business to new heights.