Mastering CRM

Mastering CRM: All courses

Time-effective CRM training.

Ready-made courses, focused on specific CRM topics.

Why go Masterclass series?

Sales CRM training

Courses specifically designed for those who work in a sales environment and use Microsoft Dynamics 365 to manage customer data, interactions and pipelines.


Getting started with digital marketing, with Dynamics 365

Audience: user beginner
Fee: £225 exc VAT per person

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Half-day online coaching session


Course 2

Audience: user beginner
Fee: per person

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Course 2


Course 3

Audience: user beginner
Fee: per person



Course 4

Audience: user beginner
Fee: per person

Marketing CRM training

Courses specifically designed for those who work in a marketing environment and use Microsoft Dynamics 365 as a part of their role.


Getting started with digital marketing, with Dynamics 365

Audience: user beginner
Fee: £225 exc VAT per person

This is a wider card with supporting text below as a natural lead-in to additional content. This content is a little bit longer. This is a wider card with supporting text below as a natural lead-in to additional content. This content is a little bit longer. This is a wider card with supporting text below as a natural lead-in to additional content.

Half-day online coaching session

Service CRM training

Courses specifically designed for those who work in a service or customer-facing role and use Microsoft Dynamics 365 as a part of their job.

Technology CRM training

Courses specifically designed for those who play a technical role in the operation, maintenance, customisation and use of their organisation’s Microsoft Dynamics 365 infrastructure.